Sub-Processors

Updated on 19 Jun 2025 – Stair Path AB (559393-4887)

Silo Team, operated by Stair Path AB, uses select third-party service providers (sub-processors) to help deliver our onboarding, offboarding, and training platform. These providers process limited customer data under strict privacy and security obligations.

🔐 Current Sub-processors

  1. Amazon Web Services (AWS)
    • Purpose: Cloud hosting & infrastructure
    • Location: EU & UK
    • Data Access: Storage and processing of application data
  2. OpenAI
    • Purpose: Language model processing
    • Location: US
    • Data Access: Transient processing of user prompts (no retention)
  3. Stripe
    • Purpose: Payment processing (for paid plans)
    • Location: EU & UK
    • Data Access: Billing details, customer email

✅ Our Approach to Sub-processors

  • We limit data access strictly to what is necessary for their service.
  • All providers are assessed for GDPR alignment, data security, and reliability.
  • Transfers outside the EU (e.g., OpenAI in the US) are safeguarded using Standard Contractual Clauses (SCCs) or equivalent mechanisms.

🔁 Changes to This List

We will update this page at least 30 days prior to onboarding any new sub-processor or making a significant change. For urgent security or compliance changes, we may update sooner and notify affected users directly.

📩 Contact

If you have questions or concerns regarding our sub-processors or how your data is managed:

Silo Team / Stair Path AB

support@silo.team

We are on a mission to bring teams closer together

12%
of employees think their employer does a great job of onboarding new employees
Gallup

51%
of employees say they’d go “above and beyond” if they were given a good induction and onboarding
Hays

22%
of companies do not have a formal onboarding process
Harvard Business Review

70%
increase in productivity if a well-structured onboarding program is in place
Quale

Companies with great onboarding programs see 2.5% more revenue growth and 1.9% of the profit margin as against companies with poor onboarding processes. The former also leads to higher productivity levels and faster knowledge acquisition rates.

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